Knowing how users behave helps you create a much more suitable product. Rather than just guessing about what people might like or how they use your product, you can see their reactions first hand. The Usability Testing process brings together users, designers, developers, and content experts. The goal is to follow this fast paced, but structured observation session to improve a project's look and feel in a collaborative and fun way.
We will conduct a live website review, walk through the usability testing process and place you in the reviewer/user role. Topics covered include: knowing what questions to ask, getting the right participants, creating your test plan, moderating the session, then finally analyzing and reviewing results.
Have a product or webpage you'd like us to review? submit it here: https://goo.gl/forms/VqCvqxI9iWbS66ko1
About the presenter:
Jason Cortes, a Drupal Developer working for NYS ITS on the WebNY team, helps to innovate both development and platform initiatives in New York State. He started gaining a passion for design while working with accessibility experts, and learning first hand about user needs while working as a developer for the region's largest healthcare provider in upstate New York. For the last 5 years he has worked as training specialist, and organizational developer in addition having an extensive background in full stack application development and system administration. In 2012 he helped found the AlbanyUX User experience group (http://www.albanyux.org), and more recently helps to organize the local SQL pass chapter (http://cassug.sqlpass.org). He has guided many application and website owners toward creating engaging/user-centric web sites and applications, with the goal of helping users gain efficiency by facilitating lean methodologies.